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Common Questions

The amount of power your solar energy system can generate is dependent on sunlight. Therefore the panels will produce less energy when the weather is cloudy or foggy, and there is no energy produced at night. But, because of high electricity costs and financial incentives, solar is a smart choice even in a cloudy city. Via sufficient battery energy storage, you can save excess energy produced during the day and spend it at night or draw from it as needed later.
Solar power systems that include solar batteries, known as solar-plus-storage are becoming more popular but can be a bit more pricy. Batteries are not necessary if you are connected to the grid. Excess power goes back to the grid and can be drawn from if there is more electricity required than the panels can generate.
When installing a solar energy system on your property, you save yourself money on electricity bills and protect yourself against rising electricity rates in the future. How much you actually save depends on the utility rates and solar policies in your area, but it is always a smart investment in going solar regardless of where you live.
Solar power has numerous environmental and health benefits. If we go solar, it reduces greenhouse gas emissions, which contribute to climate change, and it reduces the amount of released air pollutants such as particulate matter and sulfur dioxide which can cause health problems.
Never. Your information is safe. We do not hand out your personal contact information to a third party until you give us permission to do so. Typically, the first time we share any information is when we send out your contract to your selected installer. There will be no other points in time where we share your personal information.

Why Solar

Most people depend on a utility company to supply any power. When the grid shuts down, having no access to power for an extended period of time can leave one feeling helpless. Owning a solar system with energy storage can generate power during emergencies and thus give you a peace of mind from avoiding problems resulting from an unreliable power grid, or severe weather conditions.
With an appropriate sized system, you can either reduce or completely eliminate your electricity bill. Even when you extend the payback period by taking out a loan to finance your project, you still save and enjoy reduced electricity costs from the moment you start your solar system. For most people, this can be the most exciting part: bringing the system online and watching their power bill disappear. Renewable energy technologies are now proved be more effective in reducing your spending on electricity.
Sustainable source of energy means we can use the source without depleting it. Gas and oil are not sustainable because we consume them as we use those resources. By contrast, solar energy is a sustainable source of energy because sunlight is constantly renewed. We can use the energy without having to worry about depleting Earth’s resources for future generations.
Solar systems don’t have many moving parts. Therefore, they don’t break down or require maintenance as often to keep them running most effectively. Panels are warrantied to last 25 years, but typically have a much longer lifespan, and you rarely, if at all, need to replace or fix panels. For grid-tied systems, it is more common to replace the inverter at least once over the life of the system, because inverters are generally warrantied for 10 to 15 years, but this is just about the only scheduled maintenance one would need to make with such a system. Off-grid systems often require routine maintenance due to the batteries.
For grid-tied systems, the investment change into solar energy can turn a profit over the long run. In the U.S., it takes 6.08 years to regain your investment from a $10,000 system assuming a national average cost of electricity, and beyond this period, you begin to create profit from the system. There is an estimated earning of $31,031 on energy bills after clearing the initial loan over the 25- year life of the warranty.

Making Payments

Once logged into the dashboard, under the bank information tab there will be an option to deposit cash into bank API system via mobile payment apps or credit/debit cards.
Once logged into the dashboard, under the bank information tab there will be an option to withdraw cash from the bank API system if there is any balance.
There are three solar financing options: You can purchase your system in cash, sign a solar lease/power purchase agreement, or take out a solar loan to buy your system.

Taking Loans

A wide variety of institutions offer solar loans, ranging from local and national banks, specialty financing companies, credit unions, and manufacturers. To choose the best solar loan for you, compare options from a handful of different financing providers. You can also use the marketplace to review multiple installers, equipment, and financing options.
Depending on the size of the project, the cost of installing a residential-scale solar energy system can easily reach millions of CFA Franc. Therefore although more and more people are becoming acquainted with the benefits of renewable energy, it can be difficult for most business to turn this dream into a reality without a form of financial assistance. Unlike other loans, solar loans are specifically tailored to help purchase a solar energy system and pay it off over time. The monthly payments are typically smaller than a conventional energy bill, although businesses can save money over the lifetime of the loan by opting to make larger payments, once the loan is paid off, the business ultimately owns the system and enjoys the free energy it produces for the rest of its lifetime, typically 17-20 years.

Installation Service

Solar panels can be categorized into three major types: thin film, monocrystalline, and polycrystalline. Your choice of solar panels greatly depends on your budget and installation needs specific to your property. If you have more space, you can save money by installing lower efficiency lower-cost polycrystalline panels. If you have a limited amount of space and want to maximize your electric bill savings, you should choose high-efficiency, monocrystalline solar panels instead. Thin-film panels are a cost-effective solution when you need to install solar panels on a large commercial roof that cannot handle the weight of regular solar equipment.

Maintenance Service

Solar panel systems are made of durable tempered glass and usually require minimal if at all any maintenance for the 25 to 30 years that they are expected to last. More often, you won’t need to clean the solar panels regularly. If something does occur, there is generally a warranty.
If your solar panel system is connected to the grid, it will shut off when a blackout occurs. This is generally a preventative measure for emergency responders and for electricity utility repair people from being injured by your panels sending power back to the grid. There are certain inverters you can buy to provide backup power in case of a blackout when connected to a battery.
The recommendation system is a system whereby the platform filters out services based on key performance indicators and returns the filtered picks.
Your electric meter is “bidirectional” which means that the meter runs backwards as it measures the energy you produce from your solar system, crediting you for production. But, it also will run forward each time you need to pull electricity from the grid. EcoLinks can take the “net” energy difference and it will be reflected on your monthly utility bill. You will be credited the same value per watt for energy produced as you’re being charged when you consume.
Google recently did an experiment at their solar farm in Mountain View, California and found that cleaning solar panels was the best way to maximize the energy the produce. Dirt, Grime, Dust, and other debris can accumulate on the surface of your system and cause blockage. Some homeowners dismiss the need for professional cleanings, claiming that rainfall will naturally wash away the debris. Experts found that rain is not an effective way of cleaning solar panels and that panels that were cleaned professionally had a 12% higher output of electricity compared with those cleaned by the rain. Depending on the size of your system, this could lead a significant impact on your energy bill every month. It is also true that you can clean the panels yourselves, although it is not guaranteed that it will be as deep of a cleaning as it would with a professional.
Unlike ordinary electrical products, turning a solar panel system ‘off’ at the switch does not mean that the components no longer pose an electrical hazard. For roof mounted systems, some maintenance tasks need to be conducted on the roof which pose an additional hazard. It is therefore recommended that the solar panel systems should be maintained and inspected by a licensed electrician or maintenance technician.
Maintaining the solar panel system involves a lot more than just simply cleaning the panels. A proper maintenance must ensure: the solar panels are secure, clean, and free of defects, no parts have corroded/deteriorated, vents are free of debris, switches do not have any defects, wiring has not been damaged/nor deteriorated, electrical checks to make sure all components are operating as needed, confirming cables and fittings are securely attached, the inverter display is reviewed for recorded faults, to check that access to the isolator switch has not been impeded, and making sure the emergency procedures for shutdown and isolation are clearly displayed.
Regular maintenance ensures your solar panel system is operating safely, correctly, and efficiently. Over time dust and debris will build up on your solar panels and this serves to compromise the performance of the solar panel system. Plenty of other factors such as hail, vermin, wind, water and moisture seepage, and sunlight can all cause deterioration to your system. By ensuring regular routine maintenance is undertaken, one is making sure that the system is safe for everyone on the premise and electrical workers working on the distribution network. Maintenance also serves to ensure performance is maintained, maximizing savings on your power bill for years to come.

Contact Help

Review is a chance for clients to rate businesses and give feedback on their service. It is also an opportunity for businesses and clients to rate our services and provide us with any feedback. Reviews can only be made after the client or business has engaged in one of our services. Contact is for any other general inquiry and users on our platform can contact us without having engaged in our services.
Sorry to hear that you are having issues signing up at EcoLinks. Please feel free to reach out to us if you are experiencing any issues.

Market Place

We evaluate potential solar providers using a handful of key criteria including number of projects completed, licenses and insurance, bankability, publicly available reviews, past customer testimonials and references, and more.
We take every necessary measure to make sure we only work with bankable, top performing high quality solar installers. Given that we have a thorough vetting process and constantly update our installer rating system, it is extremely unlikely that any installer you choose will be out of business within a year from installation. If in 5 or more years your installer is no longer in business, there will still be manufacturer warranties on your equipment. You may still be covered partially or fully by the manufacturer depending on the issue.
We work with both small regional installers and large national installers providing you with a variety and diversity of installers that offer various benefits.
No, there is no application or annual fee, however the service will be vetted on bankability and a number of other criteria for quality assurance.

Login Help

Once logged into the dashboard, under the personal information tab there will be an option to change the e-mail address.
On the Login menu, please click forgot password. Here you can have a new password emailed to you. You can reset your password from the login screen if you have a verified e-mail associated with your account.
Sorry to hear that you are having issues on the EcoLinks platform. Try to restart your wi-fi and see if the issue is related to your connection. If the experience changes, we recommend reaching out to your wi-fi service provider for further information. You can also try restarting your device. You can double-check that you’re using the right username and password.

Solar Panels

Photovoltaic panels can use both indirect and direct sunlight when generating power although they are more effective in direct sunlight. The panels will work when the light is partially blocked or reflected off the clouds. The rain serves to wash off dust and dirt and aids in keeping the panels at an efficient operation. Energy generated by your panels during sunny times can offset energy that you use at night and times when your system isn’t operating at full capacity.
Over the past several years, solar panel prices have dropped over 60% and prices on solar power systems have dropped a significant amount as well.
As production of solar panels is ramping up, prices have dropped to their lowest level ever. We get the best solar panel pricing possible and pass our savings onto you. Utility rates are hiking, PG&E announced its largest rate increase in a decade in 2016, where the average residential bill was up 7%. If rates continue at such rates, your electrical bill will double in the next 20 years.
The energy from sunlight can be converted into electricity either by using solar photovoltaic cells or by concentrating solar energy to produce heat for electricity generation. Sunlight can interact with certain materials to directly produce electricity in what is called the photovoltaic (PV) effect. The most commonly used material is crystalline-silicon or silicon, but other materials such as cadmium telluride can also be used. To construct a PV cell, PV material is manufactured into ingots and cut into wafers generally 15 cm wide along each side and one-hundredth of a centimeter thick. Wafers are processed into cells, and these are assembled into modules, also called panels. The module usually has 60 to 72 cells mounted on a plastic backing within a frame. The modules are installed in groups called arrays, where the number of modules in each array is dependent on the available space and desired generation capacity of the project. A Photovoltaic system includes a variety of electronic and structural components and modules to tie the system together, also known as balance of system equipment. The structural BOS equipment includes brackets where the modules are mounted. In the case of ground mounted systems, the brackets can stay fixed or rotate to face the sun during the day. Modules mounted on tracking systems (mounting systems that can rotate) generally tend to generate more electricity than modules on fixed mounts due to the tracking system having the ability to optimize the total amount of sunlight hitting the module throughout the day with its ability to rotate and keep track of the location of the sun. An inverter is a key piece of the BOS equipment and is an electronic device that is used to convert the electricity generated by photovoltaic modules into a usable form. Other BOS equipment includes charge controllers, circuit breakers, meters, and a switch gear. Some systems also include an integrated energy storage system such as batteries.
Costs for solar PV systems vary by size. Costs for a certain individual project could always be different based on the specific circumstances of that project. According to the Department of Energy’s National Renewable Energy Laboratory, larger projects tend to be cheaper on a per-unit basis, and costs for projects of all sizes have declined in recent years. Utility-scale systems (i.e., solar farms) that range from a few megawatts to a few hundred megawatts have the lowest unit costs, typically ranging from an average of $1.06 per watt of direct current to $1.13/W in 2018 depending on whether or not the project was mounted on fixed brackets or a tracking system respectively. Commercial-scale systems which range from a capacity of a few kilowatts to a few hundred kilowatts cost $1.83/W on average and residential-scale systems which have a generation capacity of a few kilowatts cost on average $2.70/W. The differences are driven primarily by “soft costs” such as costs associated with interconnecting with the grid, permitting, and installer overhead costs and are much higher for smaller-scale systems compared with utility-scale systems.
Generalizing the cost impacts to consumers for solar systems is challenging because costs for these systems vary. Solar system costs are falling in both absolute terms and relative to alternative sources of electric power. In certain areas, new solar systems are sometimes among the least cost-options for generating electricity which was not a case a few years ago. The electricity costs can be measured by the electricity rate and the electricity bill. Electricity rates can go up while bills go down and vice versa. There are many factors that determine how solar energy might affect what consumers pay for electricity. Many of these factors vary based on local circumstances.
One concern for potential reliability of solar energy is because of its variable nature which is dependent on the availability and amount of sunlight. Solar PV systems are not able to produce electricity at night and their output can alternate during the day depending on the local weather conditions, i.e. if it is cloudy or raining. The physical requirements of the electricity system necessitate that the demand and supply of electricity must be equivalent at all times.

As of now, to ensure reliability, alternative sources of electricity generation are used when solar energy is not available. Other ways of addressing this limitation include expanding other types of electricity system infrastructure, such as transmission lines or energy storage assets. Another reliability concern arises from mismatch between the hours of day when generation from solar energy peaks(generally midday) and when electricity demand peaks(usually a few hours later). To maintain reliability, some sources of electricity have to quickly increase their output to account for the simultaneous drop-off in output from solar generators and increase in demand. Although concerns exist, no widespread reliability issues due to solar appear to have occurred to date, although some local reliability issues have been reported.